Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Will not implement
Created by Guest
Created on Mar 23, 2025

Bentley, listen your USERS please... or assume your position !

It's been more than two years that this page has existed. And maybe only one or two of all those feature requests have appeared in new releases. Bentley, if you've decided to stop development, why do you continue to mock us by asking for feature requests from users? Let's be honest about what's happening here - you've clearly abandoned innovation in favor of profits. You should just admit that you now see your loyal customers as nothing more than cash machines to fund your shareholders' dividends. This level of disrespect is appalling.

Having three developers on application maintenance who merely change the logo and product name is nowhere near enough to breathe new life into a solution that was acquired over ten years ago. This software desperately needs substantial improvements to justify your premium price points. The gap between what you charge and what you deliver grows wider with each passing year of neglect.

Accept your choice to prioritize profit margins over product development and stop the insulting charade of pretending to care about user feedback. Your desperate users continue to pay substantial fees for a tool which is clearly not being developed anymore, while you squeeze every last dollar from a stagnant product. At least have the decency to be transparent about your business model of maximum extraction with minimum investment.

  • Admin
    Jeroen Vermeulen
    Reply
    |
    Mar 24, 2025

    Hi Theo,

    Thank you for taking the time sharing your feedback.
    I would like to connect with you to address your concerns, present recent product improvements and product strategy, discuss future needs and expectations.

    Br,
    Jeroen Vermeulen
    jeroen.vermeulen@bentley.com